| Issue ID | 1653102 |
| Internal NHTSA # | 11318704 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2013 |
| File date | 22/01/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 mercedes benz e350. The contact stated when her spouse drove her vehicle the steering wheel was adjusted to his desired position and after several attempts the contact noticed the wheel was remained in the last position. The vehicle was taken to crown eurocars mercedes-benz located at (8302 us hwy 19 n, pinellas park, fl 33781) to be diagnosed. The contact was informed that the failure was due to a steering mechanism malfunction. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000. The vin was invalid. |
| Vehicle Mileage at Failure | 51000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PINELLAS, FL |
| VIN pattern | WDDJK5KBXDFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |